Crown Promenade Melbourne | Melbourne ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

8 Whiteman Street, Melbourne, Australia, 3006

“Staying at Crown Promenade offers unbeatable access to Southbank and the CBD!”view full review

Crown Promenade Melbourne offers a 5-star experience with amenities including a first-class pool, fitness center, and extensive dining options. This Melbourne hotel features contemporary guest rooms with floor-to-ceiling windows, providing views of the Yarra River and the city skyline. Located in Southbank, the hotel is designed for business and leisure travelers.

Rooms & Dining

Stylish accommodation at Crown Promenade Melbourne includes rooms with 42-inch flat-screen TVs and minibars. The hotel also features a range of dining options, including Mesh, the signature buffet restaurant offering a selection of breakfast delights. Nearby restaurants include renowned outlets like Nobu Melbourne and Dinner by Heston Blumenthal, all within 0.5 km.

Leisure & Business

Leisure options at Crown Promenade Melbourne include a heated infinity pool, fitness center, and spa facilities featuring La Prairie treatments. Guests can engage in activities nearby such as visiting the SEA LIFE Melbourne Aquarium and Eureka Skydeck, which are less than 1 km away. For business travelers, dedicated meeting rooms and business facilities are available.

Services & Transportation

Crown Promenade Melbourne is a fully non-smoking hotel with valet parking, providing convenient access for guests. The hotel is part of the Crown Melbourne entertainment complex, allowing direct access to a variety of shopping and entertainment venues. Public transport options include nearby bus stops for easy connectivity.

Location & Local Attractions

Positioned in Melbourne's vibrant Southbank district, the hotel is steps away from attractions such as Federation Square and the Melbourne Cricket Ground. Nearby transport options ensure easy movement around the city. Guests can explore the local dining scene and enjoy Melbourne's renowned cultural landmarks.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room Upgrade Valet Bottle of Sparkling

Max:

2 persons

370 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

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Standard Twin Room

Max:

2 persons

370 sq. feet

Bed options:

2 King Size Beds

Shower

Heating

room details

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Corner King Room

Max:

2 persons

370 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Melbourne3700 ft

Airports

Essendon Fields (MEB) 11.2 mi

Tullamarine (MEL) 15.4 mi

Train

Flinders Street Station3300 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Comfort

“During my stay, I was delighted by the immaculate presentation of our standard twin room. As I opened the door, I was welcomed by soft music and a warm ambiance. The views over Saint Kilda and South Bank were simply fine, and I appreciated how quiet the room was despite being close to busy roads.” view full review

Modern Facilities

“The bathroom was very well presented, stocked with ample toiletries and soft, fluffy towels. I loved the added convenience of a retractable clothes line, which was perfect for drying off swimwear after using the pool.” view full review

Fantastic Pool Experience

“The pool area was a highlight of my stay. It was well-maintained and always clean, making it a joy to retreat to after a day of exploring. As a family, we enjoyed numerous visits, and I found the helpful attendants made the experience even more pleasant.” view full review

Kid-Friendly Amenities

“This hotel truly caters to families. Our son enjoyed the view from our room and was completely captivated by the construction cranes and bustling traffic below. The pool facilities provided a great way for him to unwind, and I felt comfortable knowing the space was both enjoyable and safe for children.” view full review

General

No smoking on site
Free Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Valet parking
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet

Spa & Leisure

Indoor swimming pool
Casino
Spa & wellness centre
Sauna
Jacuzzi
Massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

8 Whiteman Street, Melbourne, Australia, 3006

Map view

8 Whiteman Street, Melbourne, Australia, 3006

City landmarks

Stadium

Melbourne Cricket Ground

1.3 mi

Gallery

National Gallery of Victoria

3800 ft

Botanical Garden

Royal Botanic Gardens Victoria

1.5 mi

Landmark

Shrine of Remembrance

4900 ft

Market

South Melbourne Market

3000 ft

Parking area

Docklands Stadium

4800 ft

Square

Federation Square

3800 ft

Gallery

Arts Centre Melbourne

3800 ft

Landmark

Acmi

3800 ft

Event hall

Melbourne Convention and Exhibition Centre

4400 ft

Church

St Paul's Cathedral

3800 ft

Landmark

Royal Exhibition Building

1.5 mi

Landmark

Hosier Lane

3800 ft

Museum

Old Melbourne Gaol

1.4 mi

Park

Fitzroy Gardens

1.3 mi

Museum

Melbourne Museum

1.5 mi

Theatre

State Theatre

3800 ft

River

Yarra River

3800 ft

Landmark

Chinatown

1.4 mi

Theatre

Malthouse Theatre

4900 ft

Mall

Southbank

3800 ft

Museum

Victoria Police Museum

4800 ft

Library

State Library Victoria

1.4 mi

Museum

Polly Woodside

4800 ft

Nearby

Casino

Crown Melbourne

2000 ft

7 Riverside Qy Southbank

Eureka Skydeck

2000 ft

Aquarium

SEA LIFE Melbourne Aquarium

2000 ft

btwn Spring & Elizabeth Sts

Collins Street

2000 ft

Mall

Block Arcade

2000 ft

Museum

Immigration Museum

2000 ft

Restaurants

Rockpool Bar & Grill

2600 ft

Crown Complex Southbank

Mesh - Crown Promenade

900 ft

8 Whiteman Street

The Atlantic Restaurant

1600 ft

Crown Entertainment Complex 8 Whiteman St Crown Entertainment Complex

Conservatory

1200 ft

Crown Entertainment Complex 8 Whiteman St 8 Whiteman St

Dinner by Heston Blumenthal

1500 ft

Crown Entertainment Complex 8 Whiteman St Crown Towers

Nobu Melbourne Crown Casino

1300 ft

Crown Entertainment Complex 8 Whiteman St

Bistro Guillaume

2800 ft

Crown Entertainment Complex 8 Whiteman St Riverside at Crown

My Goodness Pizza and Burgers

500 ft

186 City Rd Southbank

Spice Temple

1400 ft

Crown Entertainment Complex 8 Whiteman St Southbank

sho noodle bar

3000 ft

Whiteman St 8 Whiteman St

Baci Restaurant

1700 ft

Tenancy 21

Reviews and Ratings

Reviews from guests about their experience.

64%

loved their spa retreat and can’t wait to return.

6.4/10

Nice

Rooms

7.4

Location

9.6

Service

6.8

Dining

6.6

Penelope

United Kingdom, March 2025

7.4/10

I had a wonderful experience at Crown Promenade Melbourne overall. The location couldn't have been better for exploring the city, with friendly staff and a luxurious atmosphere. However, I did find the dining options a bit overpriced and could use some improvement in variety. 🌆✨

Rooms

8.0

My Corner King Room had stunning views and was spacious, but the beds were a bit too soft for my taste. I also found the bathroom lighting could have been better for applying makeup.

Service

7.0

The staff were generally professional and friendly, always greeting me with warm smiles. However, I did encounter some unhelpfulness when asking for bathroom slippers.

Location

10.0

The hotel's proximity to Crown Casino and the main mall was fantastic, providing easy access to numerous eateries and attractions. Plus, I loved the bustling atmosphere around the area.

Dining

6.0

While the restaurant options were nice, I found the pricing to be a little steep given the food quality. Breakfast in the hotel was a bit lacking in variety.

Facilities

9.0

The hotel offered great amenities, including housekeeping and dry cleaning services. The pool area was a highlight, overlooking the city.

Zoe

United Kingdom, February 2025

6.8/10

My stay at Crown Promenade Melbourne was a mixed experience. The location was fantastic, just a short walk from the vibrant casino and the Yarra River. but some aspects, like the room size, felt underwhelming for the price I paid. I appreciated the complementary touches, such as the wine and chocolates, though overall, it didn't quite meet my expectations.

Rooms

7.0

I was initially excited about my corner room on the 19th floor with stunning city views. but I found the space to be smaller than anticipated for its price. The bathroom was good-sized, and the comfort of the air conditioning was a lifesaver during hot summer days.

Service

6.0

Service was generally helpful, particularly the valet staff. However, there was a frustrating incident at check-out where the supervisor was unhelpful and dismissive regarding an issue I faced, which left a bad taste in my mouth.

Location

9.0

The hotel's proximity to both the Crown Casino and the picturesque Yarra River made it incredibly convenient for exploring the area. I felt safe coming back at midnight, which is always a plus.

Dining

6.0

Breakfast was included in the room rate, which was a nice touch, though I found the dining options a bit limited considering the length of my stay. I expected more variety given the overall cost.

Facilities

7.0

Facilities like valet parking and housekeeping were well-managed. I did find the pool to be overcrowded during my visit, which was disappointing.

Isabella

United Kingdom, November 2024

5.4/10

I had a mostly enjoyable stay at Crown Promenade Melbourne, but there were some disappointments. The location was fantastic, right in the heart of Melbourne with easy access to everything. While the service was perfect, with lovely staff and clean rooms, my corner studio room fell short of expectations, especially given the price and the view. It's still a solid choice, but I believe clarity on room features is needed.

Rooms

7.0

My room was beautiful and clean, but I was disappointed with the view from the 5th floor, which didn't meet my expectations at all (it was just the casino wall). The decor was lovely, and everything in the room worked perfectly.

Service

9.0

The staff were exceptionally friendly and professional, making the check-in process quite smooth. They even provided complimentary champagne and chocolates during my stay, which was a nice touch.

Location

10.0

The hotel is in a fantastic location, close to the Riverwalk, Southbank, and various restaurants. It was incredibly convenient for exploring the city and attractions like the Eureka Skydeck.

Dining

8.0

Although I didn't utilize room service (something I wish they still offered), the breakfast buffet was really good with plenty of options available. I really enjoyed the variety.

Facilities

6.0

The pool facilities could be improved; it got quite chaotic with families during my visit. Additionally, some amenities like in-room dining have been reduced, which detracted a bit from the experience.

Matthew

United Kingdom, November 2024

5.8/10

I had a lovely stay at Crown Promenade Melbourne. The location was perfect for exploring the city and dining options nearby. My room offered a fantastic view of the city, although some features felt a bit outdated.

Rooms

8.0

My room was spacious and clean, with a beautiful city view. However, I found the mattress too soft for my liking, which affected my comfort.

Service

7.0

The staff were generally friendly and attentive. They made an effort to remember my name. However, I felt some staff could use a bit more training to enhance their service.

Location

9.0

The hotel's location is a huge plus. It's within walking distance to many attractions, bars, and restaurants, making it very convenient for my stay.

Dining

7.0

I enjoyed the breakfast options, though I found it a bit pricey. The variety was impressive, but I opted for local restaurants on other mornings for a better value.

Facilities

8.0

The facilities were good, with a nice pool and proper housekeeping. I appreciated the valet parking, which added to the convenience of my stay.

Justin

United Kingdom, October 2024

7.2/10

My stay at Crown Promenade Melbourne was a mix of positives and negatives. The location is fantastic, making it easy to explore the city and the amenities were generally clean and comfortable. However, the customer service left a lot to be desired, with some staff seemingly inattentive and issues with my room that were frustrating. Overall, while the atmosphere had promise, I encountered several disappointing moments throughout my visit.

Rooms

7.0

The room was clean and the bed very comfortable, though I did find some leftover items from the previous guest, which was a letdown.

Service

5.0

Interactions with staff were hit or miss; some were friendly, but others seemed disinterested and unhelpful, which negatively affected my experience.

Location

10.0

The hotel's location was perfect for accessing the city and nearby attractions, making my daily activities much easier.

Dining

6.0

The dining options were decent though not overly exciting, which is a shame considering the expectations based on the hotel's reputation.