What is the check-in and check-out policy at Crown Promenade Melbourne?
Check-in is at 15:00 and check-out is by 11:00.
45 photos
Crown Promenade Melbourne, Melbourne
166US$
Book here and pay
10% less
than on Booking.com!
Key details
About the Hotel
8 Whiteman Street,
Melbourne,
Australia,
3006,
Victoria
- Steps from the Yarra River
Great
8.5
3.8
4.0
Loved by guests
"The pool was great for the kids and the proximity to crown and all the restaurants extra was great."
"The best bit about Crown Promenade is the pool."
"We had a fantastic room on the 19th floor with superb views of the Southbank."
Crown Promenade Melbourne offers a 5-star experience with amenities including a
Rooms & Dining
Stylish accommodation at Crown Promenade Melbourne includes rooms with 42-inch flat-screen TVs and minibars. The hotel also features a range of dining options, including Mesh, the
Leisure & Business
Leisure options at Crown Promenade Melbourne include a
Services & Transportation
Crown Promenade Melbourne is a fully non-smoking hotel with
Location & Local Attractions
Positioned in Melbourne's vibrant Southbank district, the hotel is steps away from attractions such as
“For a Melbourne stay that puts you squarely in the action, it's hard to overlook this hotel's central location with direct access to Crown Casino. The heated infinity pool is a standout, seemingly suspended above the city. I think that families, in particular, will find the dedicated dining options appealing, and business travellers can appreciate extensive meeting facilities.”
View all
Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Corner King Room
2 persons
34 m²
1 King-size bed
Shower
Heating
room details
Studio
2 persons
49 m²
1 King-size bed
Shower
Heating
room details
Standard Twin Room City View
2 persons
34 m²
2 King Size Beds
Shower
Heating
room details
Standard King Room City View
2 persons
34 m²
1 King-size bed
Shower
Heating
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Valet parking
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
Spa & Leisure
- Indoor swimming pool
- Casino
- Spa & wellness centre
- Sauna
- Jacuzzi
- Massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Indulge in a culinary experience at Crown Promenade Melbourne, where diverse international flavors await. Start your day at Mesh with a sumptuous buffet breakfast, or explore nearby premium dining establishments that promise refined service and elegant settings, perfect for any occasion.
Location
8 Whiteman Street,
Melbourne,
Australia,
3006,
Victoria
Map view
8 Whiteman Street,
Melbourne,
Australia,
3006,
Victoria
City landmarks
Stadium
Melbourne Cricket Ground
2.1
km
Gallery
National Gallery of Victoria
1.1
km
Botanical Garden
Royal Botanic Gardens Victoria
2.4
km
Landmark
Shrine of Remembrance
1.5
km
Market
South Melbourne Market
890 m
Parking area
Docklands Stadium
1.5
km
Square
Federation Square
1.1
km
Gallery
Arts Centre Melbourne
1.1
km
Landmark
Acmi
1.1
km
Event hall
Melbourne Convention and Exhibition Centre
1.3
km
Church
St Paul's Cathedral
1.1
km
Landmark
Royal Exhibition Building
2.3
km
Landmark
Hosier Lane
1.1
km
Museum
Old Melbourne Gaol
2.3
km
Park
Fitzroy Gardens
2.1
km
Museum
Melbourne Museum
2.5
km
Theatre
State Theatre
1.1
km
River
Yarra River
1.1
km
Landmark
Chinatown
2.3
km
Theatre
Malthouse Theatre
1.5
km
Mall
Southbank
1.1
km
Museum
Victoria Police Museum
1.5
km
Library
State Library Victoria
2.3
km
Museum
Polly Woodside
1.5
km
Nearby
Casino
Crown Melbourne
590 m
7 Riverside Qy Southbank
Eureka Skydeck
590 m
Aquarium
SEA LIFE Melbourne Aquarium
590 m
btwn Spring & Elizabeth Sts
Collins Street
590 m
Mall
Block Arcade
590 m
Museum
Immigration Museum
590 m
Restaurants
Rockpool Bar & Grill
770 m
Crown Complex Southbank
Mesh - Crown Promenade
250 m
8 Whiteman Street
The Atlantic Restaurant
480 m
Crown Entertainment Complex 8 Whiteman St Crown Entertainment Complex
Conservatory
350 m
Crown Entertainment Complex 8 Whiteman St 8 Whiteman St
Dinner by Heston Blumenthal
450 m
Crown Entertainment Complex 8 Whiteman St Crown Towers
Nobu Melbourne Crown Casino
390 m
Crown Entertainment Complex 8 Whiteman St
Bistro Guillaume
830 m
Crown Entertainment Complex 8 Whiteman St Riverside at Crown
My Goodness Pizza and Burgers
150 m
186 City Rd Southbank
Spice Temple
410 m
Crown Entertainment Complex 8 Whiteman St Southbank
sho noodle bar
910 m
Whiteman St 8 Whiteman St
Baci Restaurant
510 m
Tenancy 21
Explore Melbourne
Explore Melbourne
National Gallery of Victoria
14 minutes' walk
Home to an impressive collection of art, this gallery features free admissions and rotating exhibitions. Ideal for art lovers.
Crown Melbourne
8 minutes' walk
A vibrant entertainment complex with casinos, restaurants, and shopping. Perfect for a night out or family fun.
Eureka Skydeck
8 minutes' walk
Australia's highest viewing platform offers stunning city views. The Skydeck is a thrill for visitors and photographers alike.
Royal Botanic Gardens Victoria
30 minutes' walk
A sprawling garden with diverse plant collections. Great for leisurely walks, picnics, and guided tours throughout the year.
SEA LIFE Melbourne Aquarium
8 minutes' walk
An engaging experience for families with interactive exhibits featuring marine life. Great for children and educational fun.
South Melbourne Market
11 minutes' walk
A lively market featuring fresh produce, local vendors, and gourmet food. Notable for its cultural ambiance and weekend events.
Mesh - Crown Promenade
3 minutes' walk
Modern Australian cuisine with a chic atmosphere. Features seasonal dishes and local ingredients. Reservations recommended.
The Atlantic Restaurant
6 minutes' walk
Exquisite seafood dining with a refined ambiance. Signature lobster dishes and a comprehensive wine list await diners.
Rockpool Bar & Grill
10 minutes' walk
Stylish steakhouse known for its high-quality meats. A sophisticated dining experience perfect for couples or business talks.
Conservatory
5 minutes' walk
A vibrant buffet offering a range of international dishes. Perfect for families, with options for all dietary needs.
Arts Centre Melbourne
14 minutes' walk
A cultural hub featuring performing arts and exhibitions. Offers family-friendly shows and regular community events.
Melbourne Convention and Exhibition Centre
17 minutes' walk
Hosts a variety of large-scale events, trade shows, and conferences. Check the schedule for upcoming entertainment options.
Federation Square
14 minutes' walk
A bustling hub with outdoor events, art installations, and live music. Perfect for casual evenings with friends or family.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
64%
loved their spa retreat and can’t wait to return.
6.4/10
Nice
Rooms
7.4
Location
9.6
Service
6.8
Dining
6.6
Penelope
United Kingdom,
March
2025
7.4/10
I had a wonderful experience at Crown Promenade Melbourne overall. The location couldn't have been better for exploring the city, with friendly staff and a luxurious atmosphere. However, I did find the dining options a bit overpriced and could use some improvement in variety. 🌆✨
Rooms
8.0
My Corner King Room had stunning views and was spacious, but the beds were a bit too soft for my taste. I also found the bathroom lighting could have been better for applying makeup.
Service
7.0
The staff were generally professional and friendly, always greeting me with warm smiles. However, I did encounter some unhelpfulness when asking for bathroom slippers.
Location
10.0
The hotel's proximity to Crown Casino and the main mall was fantastic, providing easy access to numerous eateries and attractions. Plus, I loved the bustling atmosphere around the area.
Dining
6.0
While the restaurant options were nice, I found the pricing to be a little steep given the food quality. Breakfast in the hotel was a bit lacking in variety.
Facilities
9.0
The hotel offered great amenities, including housekeeping and dry cleaning services. The pool area was a highlight, overlooking the city.
Zoe
United Kingdom,
February
2025
6.8/10
My stay at Crown Promenade Melbourne was a mixed experience. The location was fantastic, just a short walk from the vibrant casino and the Yarra River. but some aspects, like the room size, felt underwhelming for the price I paid. I appreciated the complementary touches, such as the wine and chocolates, though overall, it didn't quite meet my expectations.
Rooms
7.0
I was initially excited about my corner room on the 19th floor with stunning city views. but I found the space to be smaller than anticipated for its price. The bathroom was good-sized, and the comfort of the air conditioning was a lifesaver during hot summer days.
Service
6.0
Service was generally helpful, particularly the valet staff. However, there was a frustrating incident at check-out where the supervisor was unhelpful and dismissive regarding an issue I faced, which left a bad taste in my mouth.
Location
9.0
The hotel's proximity to both the Crown Casino and the picturesque Yarra River made it incredibly convenient for exploring the area. I felt safe coming back at midnight, which is always a plus.
Dining
6.0
Breakfast was included in the room rate, which was a nice touch, though I found the dining options a bit limited considering the length of my stay. I expected more variety given the overall cost.
Facilities
7.0
Facilities like valet parking and housekeeping were well-managed. I did find the pool to be overcrowded during my visit, which was disappointing.
Isabella
United Kingdom,
November
2024
5.4/10
I had a mostly enjoyable stay at Crown Promenade Melbourne, but there were some disappointments. The location was fantastic, right in the heart of Melbourne with easy access to everything. While the service was perfect, with lovely staff and clean rooms, my corner studio room fell short of expectations, especially given the price and the view. It's still a solid choice, but I believe clarity on room features is needed.
Rooms
7.0
My room was beautiful and clean, but I was disappointed with the view from the 5th floor, which didn't meet my expectations at all (it was just the casino wall). The decor was lovely, and everything in the room worked perfectly.
Service
9.0
The staff were exceptionally friendly and professional, making the check-in process quite smooth. They even provided complimentary champagne and chocolates during my stay, which was a nice touch.
Location
10.0
The hotel is in a fantastic location, close to the Riverwalk, Southbank, and various restaurants. It was incredibly convenient for exploring the city and attractions like the Eureka Skydeck.
Dining
8.0
Although I didn't utilize room service (something I wish they still offered), the breakfast buffet was really good with plenty of options available. I really enjoyed the variety.
Facilities
6.0
The pool facilities could be improved; it got quite chaotic with families during my visit. Additionally, some amenities like in-room dining have been reduced, which detracted a bit from the experience.
Matthew
United Kingdom,
November
2024
5.8/10
I had a lovely stay at Crown Promenade Melbourne. The location was perfect for exploring the city and dining options nearby. My room offered a fantastic view of the city, although some features felt a bit outdated.
Rooms
8.0
My room was spacious and clean, with a beautiful city view. However, I found the mattress too soft for my liking, which affected my comfort.
Service
7.0
The staff were generally friendly and attentive. They made an effort to remember my name. However, I felt some staff could use a bit more training to enhance their service.
Location
9.0
The hotel's location is a huge plus. It's within walking distance to many attractions, bars, and restaurants, making it very convenient for my stay.
Dining
7.0
I enjoyed the breakfast options, though I found it a bit pricey. The variety was impressive, but I opted for local restaurants on other mornings for a better value.
Facilities
8.0
The facilities were good, with a nice pool and proper housekeeping. I appreciated the valet parking, which added to the convenience of my stay.
Justin
United Kingdom,
October
2024
7.2/10
My stay at Crown Promenade Melbourne was a mix of positives and negatives. The location is fantastic, making it easy to explore the city and the amenities were generally clean and comfortable. However, the customer service left a lot to be desired, with some staff seemingly inattentive and issues with my room that were frustrating. Overall, while the atmosphere had promise, I encountered several disappointing moments throughout my visit.
Rooms
7.0
The room was clean and the bed very comfortable, though I did find some leftover items from the previous guest, which was a letdown.
Service
5.0
Interactions with staff were hit or miss; some were friendly, but others seemed disinterested and unhelpful, which negatively affected my experience.
Location
10.0
The hotel's location was perfect for accessing the city and nearby attractions, making my daily activities much easier.
Dining
6.0
The dining options were decent though not overly exciting, which is a shame considering the expectations based on the hotel's reputation.
Facilities
5.0
Facilities like valet parking and housekeeping were present, but the service levels did not live up to what I'd hoped for such a well-known hotel.
Access exclusive early booking discounts.
Choose your spa escape today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at AUD 70 per day.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of AUD 45 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
23
Number of rooms:
466
FAQs
About Crown Promenade Melbourne
Is parking available at Crown Promenade Melbourne?
Private parking is available on-site for 70 AUD per day.
What recreational facilities are available at Crown Promenade Melbourne?
Facilities include an indoor swimming pool, fitness centre, steam room, hot tub, and spa treatments.
What dining options are available at Crown Promenade Melbourne?
The hotel features on-site dining at its restaurant and bar, as well as a buffet breakfast available for an additional charge of 47 AUD.
Which attractions are located near Crown Promenade Melbourne?
Nearby attractions include Eureka Skydeck (0.5 km), SEA LIFE Melbourne Aquarium (1 km), and Melbourne Cricket Ground (2 km).
What room amenities can guests expect at Crown Promenade Melbourne?
Rooms come equipped with air conditioning, a minibar, flat-screen TV with cable channels, and an en-suite bathroom.
What languages are spoken by the staff at Crown Promenade Melbourne?
Staff at the hotel speak English.
Is there free Wi-Fi available at Crown Promenade Melbourne?
Yes, free Wi-Fi is available throughout the hotel.
How far is Crown Promenade Melbourne from the nearest airport?
Crown Promenade Melbourne is approximately 23 km from Melbourne Airport.
Are there business services available at Crown Promenade Melbourne?
The hotel offers a business centre and meeting facilities for corporate events.
What type of hotel is Crown Promenade Melbourne considered?
Crown Promenade Melbourne is a family-friendly and business-focused hotel.
Is there a smoking policy at Crown Promenade Melbourne?
The hotel is a non-smoking property.
What wellness services does Crown Promenade Melbourne offer?
Wellness services include spa treatments with La Prairie products and massages.
What entertainment options does Crown Promenade Melbourne provide?
Guests have direct access to the Crown Casino and Entertainment Complex.
Next best alternative
Consider them for your next trip.
Crown Towers SydneySydney, Australia
466 USD/night
Crown Towers MelbourneMelbourne, Australia
286 USD/night
The Langham MelbourneMelbourne, Australia
233 USD/night
Grand Hyatt MelbourneMelbourne, Australia
267 USD/night
Stamford Plaza MelbourneMelbourne, Australia
110 USD/night
Oaks Glenelg Plaza Pier SuitesAdelaide, Australia
110 USD/night
Lancemore Mansion Hotel Werribee ParkWerribee, Australia
350 USD/night
Park Hyatt MelbourneMelbourne, Australia
1 review
263 USD/night
Meriton Suites MelbourneMelbourne, Australia
103 USD/night
Hotel Chadstone Melbourne Mgallery CollectionMelbourne, Australia
199 USD/night
The Savoy Hotel On Little Collins MelbourneMelbourne, Australia
2 reviews
127 USD/night
Crown Towers MelbourneMelbourne, Australia
286 USD/night
Popular hotels all over the world
Find your perfect hotel stay today
Sofitel Singapore City CentreSingapore, Singapore
Direct access to Tanjong Pagar MRT station, 30-metre infinity pool with city views
View hotel
Hotel Capitol Kempinski Hotel Singapore SingaporeSingapore, Singapore
Direct access to Capitol Theatre, 350 m to Raffles City Convention Centre
View hotel
Alila Ventana Big SurBig Sur, United States
Adults-only resort, 65 hectares of secluded wilderness
View hotel
Grand Palladium White Sand Resort & Spa
7 min from Akumal village, 4832 m2 Zentropia Palladium Spa & Wellness
Yosemite Cedar Lodge
8 km from Yosemite National Park entrance, On-site Cedar House Restaurant
Coco Cabana Hotel
Beachfront location, Palolem Beach access
Hotel Hoxton, Paris Paris
172 hotel rooms with Parisian flair, Rivié all-day brasserie with Asian twist
Hotel Pendry Newport Beach Newport Beach
Steps from Fashion Island, 295 guestrooms including 114 suites
Malmaison Edinburgh Hotel - 4 Stars Residence In Edinburgh
10 minutes to city centre, Chez Mal Brasserie & Bar
Need more options?
Check Top hotels near Crown Promenade Melbourne
Mobile-only price
Crown Towers Melbourne Hotel
153m from property
USD 286USD 257
per night
Mobile-only price
The Langham Melbourne Hotel
617m from property
USD 233USD 209
per night
Mobile-only price
Mantra Southbank Aparthotel Melbourne
629m from property
USD 135USD 121
per night
